FAQs

Frequently Asked Questions

What services are included in the primary healthcare package?

Our primary healthcare package includes annual physical exams, preventive screenings, management of chronic conditions like diabetes and hypertension, immunizations, and basic diagnostic tests. We also provide health education and counseling to help you maintain a healthy lifestyle.

Do you accept my insurance?

We accept a wide range of insurance plans including major providers like Blue Cross Blue Shield, Aetna, Cigna, and UnitedHealthcare. Please contact our billing department to verify if we accept your specific insurance plan.

How do I schedule an appointment?

You can schedule an appointment through our website using the contact form or through our patient portal. We recommend scheduling routine check-ups at least 2-3 weeks in advance, but we do accommodate urgent appointments within 24-48 hours.

What should I bring to my first appointment?

Please bring a valid photo ID, your insurance card, a list of current medications you're taking, any relevant medical records or test results from previous providers, and a list of questions or concerns you'd like to discuss with your healthcare provider.

Do you offer telehealth services?

Yes, we offer telehealth services for routine follow-ups, medication management, and certain urgent care needs. Our telehealth platform is secure and HIPAA-compliant, allowing you to consult with your healthcare provider from the comfort of your home.